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Return & Refund Policy

We offer a 30 day return policy. So, if you are unhappy with your purchase, for any reason, simply contact us within 30 days. Shipping costs are not refundable and the purchaser is responsible for the cost of return shipping. You are also responsible for properly packaging the product in its original packaging and including all product manuals, parts and accessories as well as insuring the value of the item. Should any shipping damage occur, it will be your responsibility to handle with the shipping agent. We reserve the right to adjust or deny a full refund of the purchase price if the product is not returned in good condition.

ALL RETURNS MUST BE SENT TO:
THE LAUNDRY ALTERNATIVE
ATTN: RETURNS
1200 CASTLE HAYNE ROAD
WILMINGTON, NC 28401

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